Privacy Notice

Who we are

This website is operated by FactumSysAI (operated by Asim Faiyaz). Contact: asim.faiyaz@factumsysai.com.

What we collect

• When you submit the contact form: your name, company, work email, phone or WhatsApp number, country, the message you write and your preferred contact method.
• When you message us on WhatsApp: your number and message content.
• When you browse: standard technical and analytics data (pages visited, device and browser type, approximate location, referring site).

Why we use it

To respond to your enquiry, discuss and scope a possible project, maintain our business records, and understand and improve how the website is used.

Who can access it

Information is stored in our customer-relationship, website and communication platforms, which process data on our behalf. The providers of those platforms, authorised administrators of our accounts, and technical delivery partners we engage may be able to access enquiry data where needed to operate the website and CRM, respond to your enquiry or deliver a project, under confidentiality obligations. We do not sell your information.

How long we keep it

Enquiry records are kept while we are in contact with you and for a reasonable period afterwards for business records, then deleted or anonymised.

Your choices

You can ask us to access, correct or delete the information we hold about you by emailing asim.faiyaz@factumsysai.com.

Cookies and analytics

We use analytics to understand website use. You can control cookies in your browser settings.

Changes

We may update this notice and will change the date above.